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Shipping
& Company Policies
(RETAIL)
PROBLEMS/QUESTIONS/CONCERNS ABOUT YOUR ORDER
Please direct all inquires to info@anoriginalkalakaua.com
SHIPPING AND HANDLING
All domestic orders should be shipped within 5 working days via U.S. Post Office - Priority mail unless you are otherwise notified. Rush delivery service available at a higher rate. International orders, you will be contacted about shipping rates.
EXCHANGES AND RETURN POLICY
If for any reason you are unsatisfied with your purchase you may exchange it.
Purchase price and shipping charges will be refunded only if we have sent the wrong item, or if the item is defective.
We will not issue a refund if the merchandise has been laundered, worn or soiled.
If you are exchanging, please let us know what you would like by indicating your preference on the receipt or in a note.HOW TO SEND BACK YOUR RETURN
Pack and seal your return item(s) securely, including the receipt, in the original package if possible. Please note the reason for the return on the receipt and we will refund your purchase less shipping charges. Insure and send your return via U.S. Post Office -Priority Mail (C.O.D's will not be accepted).
All credits will be placed on the credit card used for the original purchase. Please allow 2 billing cycles for the credit to appear on your statement.
(WHOLESALE)
PROBLEMS/QUESTIONS/CONCERNS ABOUT YOUR ORDER
Please direct all inquires to info@anoriginalkalakaua.com
NEW ACCOUNTS
New accounts must be opened with five hundred dollar ($500) minimum order. All orders are subject to minimum quantities per style as shown on the web site.
CREDIT REQUIREMENTS
All new accounts are shipped on a COD / Prepayment basis until credit clearance is obtained.
25% deposit required for all overseas orders.
Credit Cards: MasterCard and Visa Company Check, Money Order, Cashiers Check, Wire Transfers
Questions/Comments:
info@anoriginalkalakaua.com
Sales
Retail/Wholesale:
sales@anoriginalkalakaua.com
238
Sand Island Access Rd., #10-A • Honolulu, HI 96819
Tel/Fax: 808.843.8858
© Copyright 2003 Choice Productions Hawaii, Inc. & Sansei Type All Rights Reserved